astro support

Support

Welcome to the Astro Gaming Customer Support Portal. If you need to ask a question or report an issue with a specific Astro product, please visit our Knowledge Base where you will find answers to many of your questions relating to Ordering, Shipping, Billing and Technical related questions. If you're unable to locate an answer to your question, you may open a Support Request.

 

Billing and Order Inquiries: 800-374-7401 7AM-7PM M-F Mountain Standard Time.

Account Information

Most of your preferences can be managed through our store front. Here you can change your password and view past orders.

Register Your Product

To take advantage of the Astro Gaming Private Store and get free domestic shipping (US states only) for warranty returns and help speed up any support requests please register your product. It is free! Register now.

Knowledge Base

Extensive library of helpful articles specifically relating to Astro products. To get started, choose the product you're experiencing problems with.

Firmware

Update your products with the latest firmware here.

ASTRO Gaming's mission is to produce the world's finest gaming equipment. We've produced a number of award winning headsets including the classic A30s, A40s, and the wireless A50. Each of our headsets can be paired with our 2013 MixAmp Pro, giving you Dolby 7.1 Surround Sound, four EQ modes, and the ability to adjust your game-to-voice balance.

We are always working to push the limits and evolve as our industry grows. Get rid of your old headphones, hear the difference, and feel the power of ASTRO Audio. Let 'em know you mean business with our travel bags and brand new Apparel Collection. Don't forget, with any ASTRO purchase you have access to our unparalleled customer service, where help is only a click away. Gaming is more than just fun, it's a lifestyle. So whether you're a seasoned professional, avid gamer, or just beginning, ASTRO Gaming has you covered.